Our Story

Singapore Airlines Academy Story

We live what we teach.

With a heritage of service excellence spanning over 70 years, we have diligently set and upheld these same standards for ourselves. Our enduring focus on people development reflects our commitment to exceptional standards in safety and service.

By joining us, the world's most-awarded airline, you'll gain the knowledge and skills to unlock exceptional standards of service and hospitality which are adaptable across sectors. Embark on a transformative journey towards excellence with us today.

Our Offering

We provide learning and development solutions for businesses and organisations with complementary needs across different sectors - from logistics, hospitality, retail, food & beverage to healthcare, banking & finance, automotive, education and more.

A People-First Approach To Hospitality

We empower your employees with the knowledge and skills to unlock world-class standards of service and hospitality.

As such, our team comprises of certified in-house instructors and developers with current front-line and training experience.

Over 70 Years As Leading Hospitality Experts

Drawing upon our extensive expertise in service and hospitality, we believe that people development and investment in training is key.

With proven instructional methods and valuable insights to meet your business requirements, our programmes are packed with key takeaways that are adaptable across sectors.

Curated Programmes For You

We continuously go above and beyond for our customers, bringing the latest and best practices to our programmes.

Depending on your preference, we offer Standard or Bespoke programmes that are available in both classroom and virtual formats.

A People-First Approach To Hospitality
70 Years As Leading Hospitality Experts
Curated Programmes For You

Our Awards

We are proud and humbled to acknowledge that we are the world's most awarded airline.

We believe that the continuous development of employees is key to remaining competitive and resilient. Regardless of business challenges during the pandemic, we remain committed to the investment of upskilling and reskilling to build a future-ready workforce.