Effective Communication
Duration: 2 Days
In this programme, learners will gain an understanding of different communication styles to form better connections. They will discover effective communication skills useful for day-to-day and cross-cultural interactions.
What Learners Will Achieve
Upon completion of this programme, learners will be able to:
- Appreciate the importance of the communication process
- Use appropriate techniques to communicate effectively
- Build connections through emotional intelligence and active listening skills
- Communicate with sensitivity across cultures
Target Audience
This programme is catered for:
Client Service Professionals
Customer Service Representatives
Account Representatives / Managers
Retail Professionals
Service Consultants
Upcoming Open Run Dates:
23 – 24 September, 4 – 5 November 2025
(Register Here)
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