Leading High-Touch Operations (For Leaders)
Duration: 1 Day
This programme helps managers and team leaders plan, prioritise, delegate, and monitor tasks effectively. It teaches how to evaluate outcomes by asking the right questions, support team recovery during disruptions, and improve communication with stakeholders through customised messaging.
What Learners Will Achieve
Upon completion of this programme, learners will be able to:
- Plan, prioritise, delegate, and monitor effectively.
- Communicate with stakeholders clearly, concisely, and accurately.
- Apply effective questioning techniques to verify outcomes.
- Guide team to recover from interruptions and distractions in time-sensitive or critical situations.
Target Audience
This programme is catered for:
Chief Operations Officer/Director of
Operations
General Manager of Operations/Business
Operations Managers
Crisis Operations/Incidents Response
Lead
Operational & Strategic Management
Specialists/Engineers/Consultants
Upcoming Open Run Date:
15 July 2025
(Register Here)
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